Last updated: 09/16/2026
Last updated: 09/16/2026
By creating an account or using Bolt CRM ("Bolt", "we"), operated by Forward Agency, you agree to these terms. If you do not agree, do not use the service.
Bolt is a customer relationship management (CRM) system for selling over WhatsApp and Instagram. It lets you register contacts, organize pipelines, chat through connected channels, book meetings, automate tasks and generate reports. We may improve, change or discontinue features, giving reasonable notice when the change affects your use.
You are responsible for the security of your account, passwords and everything done with them. Each workspace belongs to the user who created it (the owner), who can invite team members and define what each one sees. Notify us immediately at contato@usebolt.app if you suspect unauthorized use.
You may not use Bolt to send spam, unsolicited bulk messages outside WhatsApp and Meta rules, illegal content or scams, or to violate the privacy of others. You warrant that you have a legal basis to contact the people registered in your workspace. Abuse may lead to account suspension.
New accounts get a free trial period. After it, use is billed as a monthly subscription at the price shown on the pricing page at the time of purchase. Credits for sending through the official WhatsApp number are billed separately, at Meta's price plus the fee shown on screen. You can cancel at any time in settings; the subscription remains valid until the end of the paid period, with no penalty or lock-in.
Bolt connects to third-party services you authorize: WhatsApp and Instagram (Meta), Google Calendar, payment platforms and classified portals. Use of those services follows their own terms. Bolt does not control them and is not responsible for outages, blocks or rule changes made by them. The Google connection follows our Privacy Policy, including Google's Limited Use requirements.
The data you put into Bolt remains yours. We process personal data under Brazil's LGPD and our Privacy Policy. You can export your data and request account deletion at any time.
We work to keep the service up and keep backups, but we do not guarantee uninterrupted operation. To the extent permitted by law, our liability for any loss is limited to the amount you paid in the three months before the event. We are not liable for lost profits or indirect losses.
We may update these terms. Material changes will be announced by email or inside the system at least 15 days in advance. Continuing to use Bolt after that means you accept the new version.
These terms are governed by Brazilian law. Disputes are settled in the courts of Fortaleza, Ceará, unless consumer law provides otherwise.
Questions about these terms: contato@usebolt.app.